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It is packed with useful tips, links and updates as well as news of the near miss campaign which in itself should prompt caterers to adopt a more transparent approach to allergens and what to do when issues arise.

Julian Edwards, chair of FCSI UK & I, said: “Allergen Accreditation set about reviewing the laws, how caterers were meant to respond and implement these new regulations and establish a best practice framework for any catering businesses to connect to.

“Training was very difficult in those days and content was mostly derived from Australian organisations who had a very good understanding of the key messaging that would be required to train caterers. Spring forward ten years and today the UK and Ireland truly have led the way in merging allergens into the normal operating and hygiene procedures expected from professional food service outlets.

“Overall, the confidence of food hypersensitive customers, to eat out, has vastly improved and despite no tangible signs of a reduction in numbers of people who present themselves as allergic, intolerant or who have coeliac disease today; we have a better environment for these customers to ask the question about allergens and the sector meets these enquiries with far more professionalism than ever.”

Download the 2024 resource pack below.